"Hello, I am Jaeyoon, CEO of ‘Ziptoss’. Ziptoss is a real estate agency that takes no commission for studio rooms."
We currently have a total of 100 employees, where 40 are agents, assigned across 13 stores.
Why did you implement PageCall?
Nowadays, millennials have difficulty making time to meet an agent. So we asked ourselves, “how can we provide our customers necessary information before they decide to come to the store?“. Thats when we thought of PageCall. Through PageCall we were able to recommend good options and explain documents such as contracts beforehand.
What is the business impact of PageCall?
Before implementing PageCall, both agents and customers will suffer from left over time before and after consultations. Moreover, if the visit is canceled, agents have no way to make up for the time lost. However, through PageCall agents can efficiently consult customers while reducing the risk of time loss via cancellations. At the same time, customers can receive information on whats on the market, making the decision during the store visit a lot faster. These aspects raise the satisfaction of both our agents and customers.
"Through PageCall agents can efficiently consult customers while reducing the risk."